304.677.0296 guy@partnerscoach.com

1 min readShow Yourself Worthy

by Guy Gage | July 13, 2019 | Business, Client Experience, Personal Management

I’m involved in the selection process to hire an Executive Director for a licensing board. Following resume submittals, we distilled the candidates based on qualifications. There were several who are very qualified with education, experience and setting-familiarity.

The next step was to conduct phone interviews with each of them. Interestingly, only half of those who participated in the phone interviews were invited to continue in the process. What made the difference between those who were selected and those who were not?

What Matters

It came down to how they presented themselves. Even though it was over the phone, they gave an impression of themselves that was very telling. They showed themselves in ways that helped or hurt their presence.

What Hurts

You also, reveal yourself over the phone to your clients, probably unbeknownst to you. Your phone presence reveals a volume of information that you may or may not want to convey. Here are some observations I made of the behaviors that you may want to be aware of as you speak to your clients, prospects and potential hires.

  • Interruptions; talking over someone
  • Long-windedness
  • Always selling yourself
  • Expressing your opinions too strongly (over-confidence)
  • Expressing your opinions too weakly (over-reticence)
  • Reasons given as to why (blaming, resenting)
  • Over-expressing assurance of your capabilities

What Helps

Other behaviors that demonstrate a favorable perception

  • Pleasant: quick to laugh, positive disposition and graceful understanding
  • Fluid in speech: articulate, succinct and clear
  • A (very) brief pause before speaking
  • A simple statement assuring your competence
  • Asking questions that demonstrate your experience

There is much more that could be addressed on how to interview and be interviewed. But the point is that if you ever believe that your education, expertise and experience are all that matter, you are sadly putting yourself in a losing position. In the end, it’s only you—who you are and who you are becoming. Make sure you show yourself worthy of the conversation.

Read Related Blogs:

Keep Your Promises To Yourself

Promises to Others Last week, the Message was all about making your word to others good as gold. When you make promises to others, your credibility is on the line and you earn their confidence that you are reliable. This is an important aspect of your professional...

read more

Strengthen Your Credibility

The beginning of the new year is a perfect time to determine how you will improve this year. Rather than focusing on a lot of things, how about focusing on just one thing? It will be something that should always be on your mind: how to strengthen your credibility....

read more

Get Off The Assembly Line!

Two Choices When you are in performance mode, you have you have to choose how you will execute your tasks. Option one is to complete them as efficiently and accurately as possible, kinda like being on an assembly line. Just do the same way you did the last one and...

read more
Share This

Share This Article!

Who do you know that needs to read this? Send Now!