Category: Business, Client Experience, Leadership

Stop Giving It Away

Sep 7, 2026 | Business, Client Experience, Leadership

Don’t you hate it when someone asks you a question, looking to get something for no charge? You know the answer to their question and you’d like to help. But you also feel taken advantage of. But you may not realize that you have done this to yourself for as long as...

Your Next Level Requires More Than Expertise

Aug 31, 2026 | Business, Leadership

Success has a way of reinforcing what already works. You become known for your technical expertise, your ability to solve problems, your attention to detail, or simply your ability to get things done. Those skills create opportunities. They build your reputation. They...

Lead Through Uncertainty

Aug 24, 2026 | Business, Leadership, Performance

In a recent firm presentation, we explored what leadership looks like today. One thing is clear: this is a new day, very different from the environment in which most firms operated over the last 50 years. The pace of change is extraordinary. No sooner do we absorb and...

What Comes After Technical Expertise?

Aug 3, 2026 | Business, Leadership, Performance

Technical expertise has been the foundation of the accounting profession. And it should be. It’s the knowledge, accuracy, and judgment CPAs bring to their work that make this profession one of the most trusted. But the world around us is changing. Technology is making...