Category: Business, Client Experience

What Reality are you Naming?

Nov 23, 2025 | Business, Client Experience

Leaders establish reality by the way they talk about something. If a firm leader talks about a situation as unimportant, their followers will not take it seriously. If a leader refers to a decision as ill-advised, others will also resent it. If a leader reinforces a...

The Power of Gratitude for CPAs: Embracing Professional Joys

Apr 21, 2025 | Business, Client Experience, Leadership, Personal Management

In the fast-paced and often high-stress world of accounting, taking a moment to practice gratitude can be transformative. Gratitude isn’t just a fleeting emotion; it’s a deliberate choice to acknowledge and appreciate the positives in our professional...

Your Attitude Is Your Signature

Mar 3, 2025 | Business, Client Experience, Personal Management

For the next several Messages this spring, we will offer a brief thought to carry you through the week. You are very busy and it will be a quick read, but hopefully meaty enough to get your attention. Let us know what you think. One of my first jobs was as a...

Your Noble Profession

Feb 3, 2024 | Business, Client Experience, Leadership

Your Business Did you know that you are actually in the stress reduction business? Your profession is often spoken of as rewarding and fulfilling, but hardly ever referred to as stress-reducing. But your work actually decreases stress—for your clients. The Research I...

Everyone Has Expectations

Jan 21, 2024 | Business, Client Experience

Unmet Expectations If there was a single frustration that managers face on a regular basis, it is that clients don’t submit their information for projects in a timely manner. As a result, projects are delayed, schedules are compressed and budgets are blown. And no one...

Serve Like You Care

Jan 14, 2024 | Business, Client Experience, Leadership, Personal Management

Show You Care When you are in a position of being served by another, have you noticed the different approaches they take? I’ve been particularly attentive recently to those who are serving me: restaurant servers, repair personnel, store clerks, etc. Regardless...

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Professionals who have coaches perform better than those without coaches. If your staff and leaders need help increasing their personal and professional potential, contact me to discuss professional coaching options. Presentations related to firm health and growth are also available for firm meetings and association conferences.

Phone: 304.677.0296

Email: guy@partnerscoach.com

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Category: Business, Client Experience

What Reality are you Naming?

The Power of Gratitude for CPAs: Embracing Professional Joys

Your Attitude Is Your Signature

Your Noble Profession

Everyone Has Expectations

Serve Like You Care

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