The Old Leader There was a day when command and control leaders flourished and were successful. The workers they managed were doing physical labor where brawn was the asset. The worker’s physical strength was most important and extrinsic motivations (instilling fear;...
The Moment Have you ever wondered why some people are able to confront a problem or stressful situation with calm assurance? They don’t seem to react like others who become intense and anxious. Why is that? They have learned to step outside the moment. The Ability...
Self-Regulation Self-regulation is a most difficult discipline to establish because it requires an inordinate amount of motivation and cognitive energy. Focused attention, deliberate action and resisting automatic responses is draining. And yet your ability to...
No One Likes It Don’t you hate it when you have to hold someone accountable? Or worse, when you are being held accountable? It’s not pleasant on either side of the table. That’s why accountability should be the second option. Most Need It Much has...
The Dreaded Call You answer a call from a client, who begins with, “I want to talk to you about your bill.” What is your response to fee complaints? Your Emotional Response Does your stomach begin to churn? Do you feel dread? Fear? Become angry? We usually have an...
Continuum of Perspective One of the advantages of working with professionals across the nation is that we see quite a variety. From the youthful to the seasoned, there is quite a mix of perspectives about their work. And you can tell whether their leaders shaped their...