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the monday message
So Right Yet So Wrong
This past week I conducted another Partner-Pipeline track for a firm. In one of the courses, we discussed an experience they could all relate to: no matter how hard they tried, too often their clients were dissatisfied with what they delivered. So I posed this...
You Don’t Always Learn
Why is it that some people learn from their mistakes and discover how to improve, while others seem to make the same mistakes over again? Let’s take learning capability off the table because they all got through school, passed tests and maybe even have their license....
Living the Dream
As a professional, you take great delight in applying your technical ability to help your clients achieve their goals. It’s rewarding and drives you to do it again the next day. It’s just something in your DNA. That’s why it’s so frustrating when your clients don’t...
You’re Overwhelmed and Frazzled
As a professional, you should anticipate hitting the wall a few times in your career. You know—the times you find yourself running from one thing to the next, overwhelmed and frazzled, just barely keeping your nose above water. Your life and work are hectic; a...
One Thing HPs Do Well
One of the advantages I have in working with high performers is I get to see how they think and what they do. For instance, they seem to be able to work through problems as they arise and keep making progress. Specifically, when they get to a point in their work where...
Bring Your A-Game
You don’t have to read many of these Monday morning messages to know that I’m a personal responsibility guy. I believe it, coach it, expect it and live it. Actually, it’s the only way to remain sane and motivated. While it’s easy to blame your lack of motivation on...
Support A Champion
Everyone talks about how important it is to be a leader because your leadership development is so important. However, since everyone can't be a leader all the time, sometimes you need to be the one being led. When someone else is leading, how do you react? Do you fall...
3 Views of a Leader
Leadership isn’t a promotion along your career track. Your tenure has nothing to do with leadership. Expertise, experience, and being liked are not qualifications for effective leadership. In fact, I’ve seen leaders with these attributes actually fail because when the...
Make Yourself Indispensable
Professionals want to be indispensable. It’s how you do it that matters. You may choose to do so by hoarding your expertise, thinking that you have an advantage on knowledge and skill. So you won’t take the time to teach and coach others to do what you do. You give...
Hard To Lose A Client
Like most professionals, retaining clients is important to you and you work at it. In fact, you may even put up with more than you should, but that’s another conversation. The point is that client retention is foremost on your mind. But truth be told, it’s really not...
