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the monday message
Time, Weeds and Sand
You know the feeling when you get to the end of your day and you've been busy as all get out (whatever that means) and you're exhausted? You're fully spent, and feeling like it. You didn’t stop, working through lunch and it’s now past dinnertime. After all that effort...
Autonomy For Good?
You and other service professionals share a common trait that drives you to the profession. It's called autonomy. It's a positive trait that is really important to you—one of the benefits that contributes to your sense of fulfillment. When you are unable to enjoy your...
To Shape Or Be shaped?
All of your behavior has been learned. You have picked up along the way everything you do and the way you do it. What you learned made sense at the time, given all the variables, like existing technology, best practice and what others around you were doing. Because...
Are You The Reason They Leave?
I really enjoy the calls I get from clients who just want to get another perspective or a suggestion on how to approach a delicate situation. This call was no different. The call came from a manager of a client firm in the southeastern U.S. He was a discouraged high...
Confident Humility
An interesting finding among leadership researchers continues to reveal something of an enigma. Whether it be the research by Jim Collins or Kay and Shipman’s work, they find that leaders who ascend to pinnacle positions demonstrate both humility and confidence. For...
Don’t Drop The Baton
The times you are the busiest, the most stressed and tired, are the times when you are the worst at communicating. Under these conditions, your communication can be really bad. It’s also at a time when clear communication is most critical because your crushed. Even...
Task Or Deadline Driven?
While catching up with a friend last week, we compared notes about how some of our mutual acquaintances were doing. He mentioned that working with one of our friends has become easier lately. He commented that, while his approach is to be more task driven, our friend...
Don’t Bring Me Problems
There is a popular expression that managers use that they believe is very useful: “Don’t bring me your problem unless you have a solution.” When I hear it, I wonder what it means. Because if I have a problem and I know a solution, why would I bring it to my manager...
I Don’t Have My Wallet
For those of you who are sports fans, you know that last week was the beginning of the NCAA basketball tournament. So I found myself at a local sports bar to see the most important game of the day (go WVU ‘Eers!) Having won the game and finishing my meal, it was time...
What Have You Done?
I often wonder what you do with these weekly Monday messages. They are meant to move you to pay attention to your professionalism, so here’s your opportunity to determine for yourself how much you use them. I’ve taken the main idea expressed in each of the weeks since...
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