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A Tale of Two Calls

It was the best of times, it was the worst… Oops. It’s calls, not cities. Unlike Dickens’ Tale, this one is true. Recently, I conducted two coaching calls that couldn’t be more different—best and worst. The first call was from a manager who was of the opinion that the partners’ expectations of him were beyond […]

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Follow Through or Come Through?

Every procedure, process and system is designed to produce a result. It has been tested and can be relied on to accomplish a desired end. The thinking is that if you follow the sequence or procedure, you will get the intended result. But what if you, having completed the procedure or process, still don’t get […]

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Who’s The Head Case?

(To yourself) I can’t believe he just did that. Can’t he see how unacceptable that is? I can’t let him continue doing that. What a head case. We will definitely have to talk about it. But not right now. It’s not the right time. It’s got to be the right time. (A day later) I’ve […]

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Swim To The Deep End

In a recent coaching call with a manager, I was reminded of how easy it is to conform your thinking to your environment. For her, she described her specialty practice and that her clients are in a regional reach. Her enthusiasm was infectious and I was drawn to her storyline. But as we talked, my […]

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Coached To Accelerate

As part of my firm-wide program to raise up high performers, I schedule coaching calls with individuals that the firm wants to invest in. I recently completed a bank of calls for a firm and, reflecting on them, I noticed that the conversations seemed to fall into three distinct categories. Some professionals were actively pursuing […]

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Balance Both Sides

In order to be a high-functioning professional in your firm, you must demonstrate both technical and professional capabilities. Those are two sides of the same coin. Early in your career, technical mastery is predominant. But as you progress in your career, your professional capabilities are more necessary. Your technical competence is so much easier to […]

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What Does That Mean?

I just returned from training another great southeast firm and I’m really pleased with how the leadership team is developing. They have made significant strides in what it means to work together, rely on each other and accomplish great things for themselves, their clients and their firm. Seeing their progress reminds me of what teams […]

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Lessons About Satisfaction

I just returned from Las Vegas where I facilitated a firm leaders conference. It is an annual event where a group of partners from around the U.S. meet to discuss leadership in their firms and confer with each other for advice and guidance. It was an exceptional conference and one that inspired and equipped them […]

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Commit To Think Strategically

Last week’s message [hyperlink] about the importance of learning to think and act strategically led to numerous responses that were insightful. While I responded to each one individually, one responder raised a great question I’d like you to see. He asked if there were people who just didn’t have the ability to think strategically. Referencing […]

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Are You Tactical or Strategic?

The more I coach new partners and aspiring partners, the more I see an inability to think and act strategically. It’s a skill that can and should be learned, so probably the deficit is due to the fact that most of their education, training and work experience has been in execution, not thinking about what […]

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