1 min readYour 1st Impression is Wrong
by Guy Gage | February 15, 2015 | Business
You do it to your firm:
Since we’re behind on the budget, we’ll have to settle for a lower profit.
Since we disappointed the client, we won’t be able to keep them.
Since my prospect already has a relationship with my competitor, I’ll have to accept that I won’t be their provider anytime soon.
You do it to your clients:
Since the regulation is clear, you can’t do what you want to do.
Since we’re behind on the schedule, we won’t be able to meet the deadline.
Since we haven’t completed all the documentation, we can’t begin as early as you want us to.
You do it to yourself:
Since there are others who are better than I am, I have to accept that I won’t be able to beat them.
Since my client doesn’t know what I COULD do for them, I have to settle for a lesser role.
In the end, you will either be the one who plods along the path that everyone else travels or you will take an alternate route that differentiates yourself. Make your first reaction to reject your first impression. Only then will you be prepared to consider other options that aren’t readily seen. If you learn to do this (and you CAN learn to do this), you will enjoy more, contribute more and be valued more. It’s what your professionalism is all about.
Read Related Blogs:
While We Get The Work Done
One week to go. There will be plenty of reasons to focus only on getting the work done and meeting the deadline, but leadership is happening in the middle of it all. In the conversation with the staff member who is overwhelmed. In the decision to pause and coach...
When Everything Feels Urgent
As another deadline gets closer, there’s no shortage of things that feel urgent. A client needs something. A return needs review. A staff member has a question. Someone is behind. And suddenly, everything feels like it needs your attention right now. This is where...
Capacity Is a Leadership Skill
As another tax deadline approaches, capacity is an overarching theme in my coaching calls, and probably a familiar conversation in your firm. I’m hearing We just need more people, and We need better technology, or We just need to get through this deadline. Sometimes,...
Professionals who have coaches perform better than those without coaches. If your staff and leaders need help increasing their personal and professional potential, contact me to discuss professional coaching options. Presentations related to firm health and growth are also available for firm meetings and association conferences.